Shipping and Returns
FREE WORLDWIDE SHIPPING | THE WASHI TAPE SHOP 60 DAY GUARANTEE
Free Worldwide Shipping
At the Washi Tape Shop, we made it our priority to offer free shipping to all our customers around the world. We appreciate your patience as we deliver your order to where ever you are!
Important: 2018 Lunar New Year Shipping Delay
Shipping time will be delayed for orders from Feb 4th - Feb 23rd. Many of our suppliers in Asia are celebrating Lunar New Year. This is their biggest holiday of the year! We will resume shipments on Friday, Feb 23rd, 2018. We appreciate your understanding.
Average shipping time :
- USA and Canada*: 8-25 Business Days
- Europe: 10-25 Business Days
- South East Asia and Oceanic: 10-25 Business Days
- Central and South America: 15-30 Business Days
- Rest of the World: 15-30 Business Days
*Canadian Custom Clearance may delay delivery by up to two weeks.
The average processing time is approximately 1 to 5 business days. Processing time can also be affected by the stock status of individual items, the time of the year and national holidays.
With some products, we deal directly with the manufacturers. This means some orders can take between 5-10 business days to process.
The Washi Tape Shop 60 Day Guarantee
The Washi Tape Shop guarantees delivery for all orders. If your order is not successfully delivered to you within 60 days, please send us quick email with your order number and we will issue a full refund.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond with your return shipping instructions. You are responsible for return postage.
Once we receive your item, a full/partial refund will be issued based on merchandise condition.